Mandriva Israel is very supportive!

Mandriva Israel is very supportive!

Shlomi Fish shlomif at iglu.org.il
Fri Mar 13 14:17:01 IST 2009


On Wednesday 04 March 2009 20:33:17 Moshe Brace using Yahoo wrote:
> As a Newbie I saw that it was geared up for Right to Left typing for עברית.
> After reading up that Gnome appears easier to use I chose Mandriva.
>
> I contacted by mail www.mandriva.co.il and requested their free Mandriva
> 2008.One Spring disk. After installation I found that I couldn't connect to
> the Internet. With Win XP I could and therefore sent them an e-mail
> requesting assistance.
>
> What happened next was that I got a phone call and a personal visit from
> רועי who is the Managing Director. He at his insistence visited my home
> bringing with him his own Router. On his advice I went to Bezeq and changed
> the Router for another. They gave me a Siemens SL2 - 141 which with ease I
> managed to set up, set the settings and do any Port forwarding.
>
> I have never experienced such wonderful service like this before whereby a
> Managing Director actually took the time and bother to actually visit,
> listen and advise. כל הכבוד לרועי!
>

Thanks for sharing this "happy customer" story. It's encouraging to hear that 
Mandriva Israel has such outstanding customer service. See also:

http://www.joelonsoftware.com/articles/customerservice.html

Regards,

	Shlomi Fish

-- 
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Shlomi Fish       http://www.shlomifish.org/
What does "Zionism" mean? - http://xrl.us/bjn8u

God gave us two eyes and ten fingers so we will type five times as much as we
read.




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