a good customers/ticketing solution?

a good customers/ticketing solution?

Noam Rathaus noamr at beyondsecurity.com
Fri Mar 5 18:20:10 IST 2010


Hi,

Hebrew translation doesn't mean Hebrew support...

In any case, none of our customers that use RT are Israelis, so they
don't care much about Hebrew, so I can't say much about it either.

On Fri, Mar 5, 2010 at 4:01 PM, Hetz Ben Hamo <hetzbh at gmail.com> wrote:
> I have checked the the hebrew translation of RT is around 18% done.
> Hetz
>
> 2010/3/5 Amos Shapira <amos.shapira at gmail.com>
>>
>> On 5 March 2010 18:55, Noam Rathaus <noamr at beyondsecurity.com> wrote:
>> > Hi Hetz,
>> >
>> > A few of our customers use:
>> > http://bestpractical.com/rt/
>>
>> RT would have been my recommendation for a ticketing system except
>> that I have no idea whether it supports Hebrew or can issue invoices,
>> can it?
>>
>> One advantage I see for RT over, e.g., Bugzilla, is that it can manage
>> multiple customers on the same system and still completely segregate
>> them from each other.
>>
>> --Amos
>
>
> --
> my blog (hebrew): http://benhamo.org
> Skype: heunique
> MSN: hetz-blog at benhamo.org
>



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