<div dir="ltr">They violate the terms of service. They have to connect you immediately. They should have done conference call and see who is to blame.<br><br><div class="gmail_quote">On Fri, Feb 13, 2009 at 1:03 AM, Dotan Cohen <span dir="ltr"><<a href="mailto:dotancohen@gmail.com">dotancohen@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">2009/2/13 sara fink <<a href="mailto:sara.fink@gmail.com">sara.fink@gmail.com</a>>:<br>
<div class="Ih2E3d">> HI Dotan<br>
><br>
> I have 2 things to say:<br>
> 1. Have you thought that good reputation is a matter of publication budgets?<br>
> Out of all the ISPs bezeq ben leumi is the best.<br>
> 2. A tip: if they don't want to disconnect you can try to freeze the<br>
> account. I know 012 charges 4.9nis/month if you freeze the account.<br>
> A better option is to prove them that are to blame because with the same<br>
> infrastructure and different ISP, you can connect to the internet. They must<br>
> provide you the service within 24 hours, otherwise you can sue them. This is<br>
> a much more preferable option.<br>
><br>
<br>
</div>Thanks, Sara. I do not want to sue them but as they refused to<br>
disconnect me I am writing a nice long letter telling them that I will<br>
take the matter to court if they do not disconnect me willingly. I<br>
cannot believe that they would ruin their reputation over this. If<br>
they would have just disconnected me they would not have even lost me<br>
as a customer: surely I would come crawling back after getting burned<br>
by Nezeq sometime. But now? I'll never go back to Netvision.<br>
<font color="#888888"><br>
--<br>
</font><div><div></div><div class="Wj3C7c">Dotan Cohen<br>
<br>
<a href="http://what-is-what.com" target="_blank">http://what-is-what.com</a><br>
<a href="http://gibberish.co.il" target="_blank">http://gibberish.co.il</a><br>
<br>
א-ב-ג-ד-ה-ו-ז-ח-ט-י-ך-כ-ל-ם-מ-ן-נ-ס-ע-ף-פ-ץ-צ-ק-ר-ש-ת<br>
ا-ب-ت-ث-ج-ح-خ-د-ذ-ر-ز-س-ش-ص-ض-ط-ظ-ع-غ-ف-ق-ك-ل-م-ن-ه-و-ي<br>
А-Б-В-Г-Д-Е-Ё-Ж-З-И-Й-К-Л-М-Н-О-П-Р-С-Т-У-Ф-Х-Ц-Ч-Ш-Щ-Ъ-Ы-Ь-Э-Ю-Я<br>
а-б-в-г-д-е-ё-ж-з-и-й-к-л-м-н-о-п-р-с-т-у-ф-х-ц-ч-ш-щ-ъ-ы-ь-э-ю-я<br>
ä-ö-ü-ß-Ä-Ö-Ü<br>
</div></div></blockquote></div><br></div>