<div dir="ltr">Aviram<br><br>Yeah yeah. Well - then you already know then that the phone number is for Premier customers to use when the service is "unusable". Which has only happened a couple times the past year. The other issues use email which is ok. Personally I only had to use it once when they cunningly removed some features without telling anyone. From a support perspective - imho slicehost and rackspace are hands down winners. fwiw - I had no idea the big G would get such an emotional response in the list.<br>
<br>At any rate - I think I've finished here.<br><br>d<br><a href="http://www.dannylieberman.info">http://www.dannylieberman.info</a><br><br><br><br><div class="gmail_quote">On Wed, Aug 19, 2009 at 9:26 AM, Aviram Jenik <span dir="ltr"><<a href="mailto:aviram@jenik.com">aviram@jenik.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div class="im">On Tuesday 18 August 2009 13:51:02 Danny Lieberman wrote:<br>
<br>
> 3. Have a single 24x7 point of service contact<br>
><br>
<br>
</div>You have a contact at google? Do tell!<br>
<br>
We've been paying google for years, and yet haven't been able to get any human<br>
answer (or any answer for that matter that is not a link to the useless<br>
knowledgebase). This tends to be frustrating when they have bugs which they<br>
don't like to tell anyone about and then fix silently, and your only<br>
indication is other people sharing the same symptoms.<br>
<br>
But it seems you have struck oil in the form of a 24x7 point of service<br>
contact. Please share that wonderful information with rest of the list if you<br>
don't mind.<br>
<font color="#888888"><br>
- Aviram<br>
</font></blockquote></div><br><br clear="all"><br>-- <br>Danny Lieberman<br>-------------------------------------------------------------------------------------------------<br>Protect your data: <a href="http://www.software.co.il">http://www.software.co.il</a><br>
Twitter: <a href="http://twitter.com/onlyjazz">http://twitter.com/onlyjazz</a><br>Skype: dannyl50<br>Warsaw:+48-79-609-5964<br>Israel: +972 8 9701485<br>Mobile: +972 - 54 447 1114<br>
</div>