<div dir="ltr"><br><br><div class="gmail_quote">On Sat, Jan 29, 2011 at 1:33 PM, Dotan Cohen <span dir="ltr"><<a href="mailto:dotancohen@gmail.com">dotancohen@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
Several times I have been caught in the situation in which the<br>
Infrastructure (Hot in this particular case) and the ISP (012 in this<br>
particular case) blame each other for the customer not having internet<br>
access. I need to understand this.<br>
<br>
After two weeks of my mother-in-law not having internet access, during<br>
which 012 blamed Hot and Hot blamed 012, I get there to take care of<br>
the issue. At Hot they tell me that since the modem lights are fine (4<br>
lit, one flashing) the problem must be with 012. At 012 they tell me<br>
that because she connects without a Dialer (as all Linux customers do)<br>
they cannot trace the problem any further than a superficial check<br>
which checks out OK. 012 "sees" the modem, so they say the problem<br>
must be with Hot.<br>
<br>
Apparently, the ability to trace problems is the reason that Windows<br>
users must use a Dialer. Furthermore, at 012 they inform me that it is<br>
Hot, not 012, that is providing the internet outside because there is<br>
no dialer. They say that they gave Hot "permission" to connect me<br>
directly to the internet this way. So if Hot can provide connections<br>
out, then why do we need ISPs at all? I notice that no other nation in<br>
Europe has this Infrastructure/ISP dichotomy.<br>
<br>
Furthermore, the next time that there is a problem how can I check if<br>
the issue is with the infrastructure or with the ISP?<br>
<br>
Thanks!<br>
<br>
--<br>
Dotan Cohen<br>
<br>
<a href="http://gibberish.co.il" target="_blank">http://gibberish.co.il</a><br>
<a href="http://what-is-what.com" target="_blank">http://what-is-what.com</a><br>
<br>
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</blockquote></div><br>Hi,<br>I had the same problem. <br>I found out that when HOT do a reset of the connection everything works again. <br>Reset - Move to dialer, then move back to dhcp. <br>You will need to ask it more then once because they don't want to do it.<br>
(they want you to open network connections...)<br><br>Another problem is a reset of the dhcp I get every few seconds. I get the IP then<br>I loose the IP. <br>I found out that using the --nolink to the dhcpcd client, will not reset the dhcp every few seconds. <br>
<br>Now for me, everything works, for now. <br>Until next time that I need to call them and shout very very loud until they listen. <br>F... them. I really really hate them (HOT). <br><br>Regards,<br>Kfir<br></div>