<div dir="ltr"><div>Atlassian Jira has flexible custom workflow and permission definitions.<br><a href="http://www.atlassian.com/software/jira/overview/custom-workflow">http://www.atlassian.com/software/jira/overview/custom-workflow</a><br>
</div><div><br></div>(disclosure - I work for Atlassian)<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On 2 January 2013 13:09, vordoo <span dir="ltr"><<a href="mailto:vordoo@yahoo.com" target="_blank">vordoo@yahoo.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="direction:ltr" bgcolor="#FFFFFF" text="#000000"><div class="im">
On 2013-01-02 11:24, Ariel Bar David wrote:<br>
<blockquote type="cite">
<div dir="ltr">Hi,
<div><br>
</div>
<div>I'm searching for a workflow/BPM/CRM software for my
workplace.</div>
<div>Basically the objective is managing processes involving few
numbers of people that need to confirm all sorts of
operations, preferably through email or dedicated webpages.</div>
<div>I've looked at BonitaSoft, CuteFlow, and modeling workflow
in RT and Drupal, and that's the direction.</div>
</div>
</blockquote>
</div><u>RT</u> is very good as a ticketing system & <u>Bugzilla</u>
is very good for bug tracking. What is closer to your managing
objective is your call. In many case's they are interchangeable -In
the sense that you can use only one of them with good enough results
(vs. using/managing/learning both systems).<br>
<br>
HTH<br>
<br>
<br>
<br>
</div>
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