<html style="direction: ltr;">
<head>
<meta content="text/html; charset=ISO-8859-1"
http-equiv="Content-Type">
<style type="text/css">body p { margin-bottom: 0cm; margin-top: 0pt; } </style>
</head>
<body style="direction: ltr;"
bidimailui-detected-decoding-type="latin-charset" text="#000000"
bgcolor="#FFFFFF">
I ended up just calling them.<br>
<br>
At first they didn't believe me but after I insisted that this was
the behavior I was getting the support person did something she
called "לרענן את היוזר". I have know idea what that means but the
problem seems to have gone away for now.<br>
<br>
<div class="moz-cite-prefix">On 1/27/2013 8:59 AM, David Suna wrote:<br>
</div>
<blockquote cite="mid:5104D058.8090206@davidsconsultants.com"
type="cite">
<meta http-equiv="content-type" content="text/html;
charset=ISO-8859-1">
<style type="text/css">body p { margin-bottom: 0cm; margin-top: 0pt; } </style>
This is not directly related to Linux but the problem is also
occurring on my Linux machines. Since people here seem to be very
knowledgeable about how to diagnose and document problems with
ISPs I am turning to your collective wisdom for some help.<br>
<br>
We have been using Bezeq Int'l as our ISP for years (ever since
Actcom was bought out). For the most part we have been satisfied
even if the Linux support in the early years was not the best. We
are now connected with a 20Mb DSL connection. Recently I have
noticed a problem with downloading certain zip file that the zip
files end up truncated. I.e. rather than downloading a zip file
of 1.2 MB the download completes "successfully" but the zip file
will only be 800 KB and is obviously not usable. This does not
happen on all zip files and it does not seem to be connected to a
particular size of zip file (i.e. larger zip files will work
sometimes). I have not been able to pin point a particular
characteristic of the zip file that causes it to fail. Windows
XP, Windows 7 and Ubuntu all encounter the same problem. However,
if I connect my laptop via my phone's 3G network I am able to
download the zip file without a problem.<br>
<br>
A second symptom that has come up recently is that when I have
clicked on some links, instead of going to the requested site I am
shown an error page from Bezeq Int'l saying that this site is
dangerous and I cannot go there. If I hit the back button and try
again I am able to get to the site without a problem.<br>
<br>
Putting these two items together I have come to the theory that
Bezeq Int'l has updated their firewalls / anti virus software
which is somehow causing both of these issues. <br>
<br>
Has anyone else using Bezeq Int'l encountered similar problems?
Other than just calling and complaining are there any tools that I
can use to further trouble shoot the problem? If the support
people say it is not their problem I would like to have as much
support as possible to force them to deal with the issue.<br>
<br>
Thanks,<br>
<pre class="moz-signature" cols="72">--
David Suna
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:david@davidsconsultants.com">david@davidsconsultants.com</a></pre>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<br>
<pre wrap="">_______________________________________________
Linux-il mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Linux-il@cs.huji.ac.il">Linux-il@cs.huji.ac.il</a>
<a class="moz-txt-link-freetext" href="http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il">http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il</a>
</pre>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
David Suna
<a class="moz-txt-link-abbreviated" href="mailto:david@davidsconsultants.com">david@davidsconsultants.com</a></pre>
</body>
</html>