[RBS] disconnecting from continuous services ADVICE? camp for high schoolers

[RBS] disconnecting from continuous services ADVICE? camp for high schoolers

Adina and Charles Rosenstein cr1818 at netvision.net.il
Tue May 26 17:48:32 IDT 2009


This was posted to Janglo and I thought everyone on this list could use this 
information.
Good luck.
>> ________________________________________________________________________
>> 20. INFO4U: disconnecting from continuous services
>>    Posted by: "myegtal at gmail.com" myegtal at gmail.com
>>    Date: Mon May 25, 2009 1:10 pm ((PDT))
>>
>> On Oct 12, 2008 the "disconnecting from continuous services" consumer law 
>> went into effect.
>> This means that any service you are signed up for such as subscriptions, 
>> cable tv, communications, maintenance for appliances, etc must comply 
>> with this law.
>> Was your contract automatically continued without your knowledge at a 
>> higher price than the original?
>>
>> Before signing up did the company representative explain to you in detail 
>> all of the conditions of the deal, including how to cancel, cancellation 
>> fees, any additional obligations ?
>>
>> Did you receive the new details/conditions in writing ?
>>
>> Have you encountered difficulty in disconnecting/discontinuing the 
>> service ?
>>
>> Are you aware of the option of collecting up to 10,000 shekels 
>> compensation in the case of continued billing despite your cancellation 
>> notification ?
>>
>> If any of the above applies to you, contact the Israeli Consumer 
>> Authority
>>
>> More information and tips at the link below (sorry, it's only in 
>> Hebrew) - cut and paste the link into your browser.
>>
>> http://www.consumers.org.il/?catid={DC5027BA-6237-4A20-A908-2655B50EFFCC}
>>
>>
>> 




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