[RBS] water woes - don't let the Iriya take away your children!

[Yael and Yehonasan Crow]

Our bill also put us back to two people.  My husband went today to sort things out.  They said they've updated their records, but they refused to adjust our bill, so we had to pay the higher amount.
-Yael Crow


From: Ephrayim Naiman 
Sent: Tuesday, April 27, 2010 11:47 PM
To: David Corre ; rbs 
Subject: Re: [RBS] water woes - don't let the Iriya take away your children!


And you should be aware that *even* if you update, as I did, they still can get it wrong!  I've been fighting for 6 months to get the correct number on and a credit on their mistakes.


-Ephrayim Naiman
ejnaiman at gmail.com
054-765-6300 

  -----Original Message-----
  From: rbs-bounces at cs.huji.ac.il [mailto:rbs-bounces at cs.huji.ac.il]On Behalf Of David Corre
  Sent: 2010-04-27 09:14
  To: rbs
  Subject: [RBS] water woes - don't let the Iriya take away your children!


  A quick warning for anyone that changed the amount of persons living in your house for the purposes of the water calculation on your iriya bills...
  The iriya apparently sent out a notice with the last bill that you needed to update the amount of people living in your house...seeing as i had done that only a few months earlier, i just assumed that they were talking about people that had not updated them (I admit that i do not recall reading the notice, i assumed it was not relevant). Evidently they wiped the slate clean on this billing cycle (perfectly logical that my kids all left home at that span...my one-year old is especially enjoying life out in the real world...) and so this month we were charged with water as a 2 person household again....
  Make sure you check your bill and update the iriya as necessary (you need the "sefach" of your TZ as evidence of how many people live at home..)
  this seems like a pretty backhanded way for the iriya to make some extra cash and i am not impressed....



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