<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;">I just found out that I have paid for over 5 years to Orange 1300 NIS for a phone number that I never heard of. Over the years, I have called them endless times to find ways to lower my bill. They always confirmed that I had 2 numbers on my bill. "Suddenly" someone "slipped" and informed me of a 3rd number that I never heard of. The "top management" contacted me and told me that it was MY fault because I would have seen this number on my bill. I told her that Orange charges to receive bills so why should I ask for them AND I had spoken to endless people over the years and nobody ever said that I had a number that I was paying monthly for and never used. So, the "best" they could do for me is pay me back 600 NIS. Buyer definitely beware with Orange. I would be thrilled to change providers but you still have to pay back Orange for phones that you get
from them so it doesn't really pay.<div><br></div><div>Any advice is welcome.<br><br>--- On <b>Sat, 10/29/11, Aryeh Sonnenberg <i><aryehsonnenberg@gmail.com></i></b> wrote:<br><blockquote style="border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; padding-left: 5px;"><br>From: Aryeh Sonnenberg <aryehsonnenberg@gmail.com><br>Subject: [BS/RBS list] Watch Out for "Orange 2"<br>To: "RBS1" <rbs@cs.huji.ac.il>, "Rbs2" <rbs@yahoogroups.com>, list@shemesh.co.il<br>Date: Saturday, October 29, 2011, 1:07 PM<br><br><div class="plainMail"><br>In general, you should ALWAYS check your monthly statements from all service<br>providers. There are frequently mistakes that you can ask to reverse and to<br>stop.<br><br>In particular, I have asked Orange to stop charging me for "Orange 2," a<br>service I never ordered that keeps coming back, month after month, on<br>multiple phone lines, even after they said they would stop it.<br><br>Keep your
eyes open, and don't be afraid to call to ask for the credit.<br><br>Aryeh Sonnenberg<br>054-499-1733<br>"The Land is Very, Very Good"<br><br><br><br><br>----- KEREN DAVID MOVERS -----<br>SUMMER DISCOUNTS - fully insured-expert carpenters.<br>All sizes of moves-HOURLY RATES-no surprise surcharges.<br>Responsible, reliable staff-JEWISH WORKERS ONLY<br>Packing and storage facilities - references on request.<br>Contact: 057-316-0000 <a ymailto="mailto:yoni.kerendavid@gmail.com" href="/mc/compose?to=yoni.kerendavid@gmail.com">yoni.kerendavid@gmail.com</a><br>CHECK OUT OUR WEBSITE:www.KerenDavidMovers.com<br>-----------------------------<br></div></blockquote></div></td></tr></table>