HOT ISP (Was: Orange as a landline ISP)

[Geoffrey S. Mendelson]

On Thu, Feb 05, 2009 at 03:54:09AM +0200, Dotan Cohen wrote:
>
>I just left HOT after four years of suffering their constant outages
>(I had both internet and VOIP telephone). I went to, of all places,
>Bezeq and I've discovered that Bezeq has improved in the past few
>years. It is a few (less than ten) shekles more expensive, but so far
>the service had been terrific and they even included for me a 4-port
>wireless router built into the modem.
>
>I should also mention that the tech who came to my house has been a
>Bezeq tech for 14 years. It showed in the way he worked. HOT techs
>always look like they just graduated from Yossi's Technical Garden and
>when I ask them, they are usually in the field for less than a year. I
>understand that HOT is new and growing, but they just don't yet have
>the experience that Bezeq has.

Thanks. When I finally called, a tech tested my modem and told me it was
unreachable. The tech put me on hold and came back and told me it was
a wide area outage. 

When it came back, he called me and we went through some diagnostics 
with my modem which had also become "hosed". Since then (foo,foo,foo),
it's working fine.

I have the "business class" service because you could not get a decent
upload speed without it when I upgraded last. I expect by now you can
get better download and upload speeds with the regular service.


Geoff.

-- 
Geoffrey S. Mendelson, Jerusalem, Israel gsm at mendelson.com  N3OWJ/4X1GM