Ubuntu Dok

[Dotan Cohen]

2009/2/6 Ori Idan <ori at helicontech.co.il>:
> You are free to continue this thread on the list.
>

We just called IBM in regard to Ori's BIOS update. It appears that the
BIOS update is available only for Windows. I called IBM, but the
"tech" said that there is a problem with the computers, and asked that
I call back soon. I asked that they call _me_ back. I stress that this
is a _business_ machine (from International _Business_ Machines, or
IBM) and such downtime is unacceptable. I will _not_ randomly call
them and hope that their computers are working at that same moment.
The "tech" agrees to call me back, but he cannot accept a non-US phone
number. This is not acceptable from _International_ Business Machines.
I asked to speak with a supervisor and although she had no idea what
Windows is, she suggested that I call 1-800-426-7378 to speak to a
real tech.

Is this what we should expect of IBM now? I think that they should
drop the I and the B, and just call themselves M.

-- 
Dotan Cohen

http://what-is-what.com
http://gibberish.co.il

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