Re: אזהרה: נטוויזן

[Moshe Brace using Yahoo]

They are not the only ones who sometimes play games. About 3 years ago I upgraded ADSL with Bezeq from 750 to 1.5. At least I thought that I did; well  after checking the  download speed I found that they hadn't but charged me for the  1.5 MB rate. As soon as I contact 166 they checked and found that yes I was right; I got a credit out of them and the following year squeezed them a little harder for a good rate when upgrading to 2.5 MB.  You can check your Download and Upload speeds very easily at:http://www.speedtest.net/index.php 
Left click on the yellow pyramid to do this and watch the man send and receive; you will see two clocks showing what is happening. It pays to do this occasionally it wakes up the server.Moshehttp://moshe.lee.co.il 
--- On Fri, 13/2/09, sara fink <sara.fink at gmail.com> wrote:
From: sara fink <sara.fink at gmail.com>
Subject: Re: אזהרה: נטוויזן
To: "Dotan Cohen" <dotancohen at gmail.com>
Cc: "linux-il." <linux-il at cs.huji.ac.il>
Date: Friday, 13 February, 2009, 1:17 AM

They violate the terms of service. They have to connect you immediately. They should have done conference call and see who is to blame.

On Fri, Feb 13, 2009 at 1:03 AM, Dotan Cohen <dotancohen at gmail.com> wrote:

2009/2/13 sara fink <sara.fink at gmail.com>:


> HI Dotan

>

> I have 2 things to say:

> 1. Have you thought that good reputation is a matter of publication budgets?

> Out of all the ISPs bezeq ben leumi is the best.

> 2. A tip: if they don't want to disconnect you can try to freeze the

> account. I know 012 charges 4.9nis/month if you freeze the account.

> A better option is to prove them that are to blame because with the same

> infrastructure and different ISP, you can connect to the internet. They must

> provide you the service within 24 hours, otherwise you can sue them. This is

> a much more preferable option.

>



Thanks, Sara. I do not want to sue them but as they refused to

disconnect me I am writing a nice long letter telling them that I will

take the matter to court if they do not disconnect me willingly. I

cannot believe that they would ruin their reputation over this. If

they would have just disconnected me they would not have even lost me

as a customer: surely I would come crawling back after getting burned

by Nezeq sometime. But now? I'll never go back to Netvision.



--

Dotan Cohen



http://what-is-what.com

http://gibberish.co.il



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