[Off topic] Engraving Hebrew on US laptop keyboard

[Micha Feigin]

On Tue, 2 Jun 2009 05:44:33 +0300
Alexander Indenbaum <alexander.indenbaum at gmail.com> wrote:

> Hello,
> 
> This is off topic, still probably crowd here has relevant experience, so ...
> 
> I'm considering bringing Sony laptop from US. My main concerns are:
> 1. Engraving Hebrew on keyboard

Asked at some stores at the time. Around 140nis. didn't do it as I blind type
hebrew and not so much at that. Annoys my wife though, but so does the linux on
it ...

> 2. Service/warranty
> 

Horrible, terrible, horrendous. Unless things changed any, I brought a Sony
from the states a few years back, the cpu burned (bad cooling or something). I
took it to ישפאר, don't  remembered how much they charged for checking the
problem, I do remember that their prices were higher than anyone else though,
but they didn't know how to repair it and told me that I have to send it to the
states. In any case at least at the time they weren't official importers
according to them and Sony and thus didn't honor international warranty, only
theirs. I ended up sending the laptop to the states. The support was no use at
all, officials bounced me around and didn't bother returning promised replies.
They ended up charging 250$ to fix it under warranty + 140$ ups + vat.

> Does anyone has a pointer or recommendation about (1). How could
> provide such service in Israel?
> Does anyone has an experience servicing laptops purchased in US in
> Israel (probably by ישפאר)?

Like I said, hoping it's a model ישפאר knows they will charge you an arm and a
leg for it and won't honor international warranty. Otherwise they will tell you
to send it back to the states.

I don't know if mac camera cover sony, I used them for the thinkpad I brought a
year or so ago (from B&H at the time, who don't use them any more I'm afraid).
Tried using them on some problem with the thinkpad but it turns out that it has
an international warranty (they claimed it doesn't) and that IBM Israel honors
the international warranty, took them a week but they repaired both problems
with no fuss.

Current thinkpads are not as good as they used to be, but if you want warranty
and reliability then they are a much better option then Sony. Go only for the T
or X series though.
If I'm not mistaken apples are also good for that purpose (I can ask again but
a if I'm not mistaken a friend of mine got some spares for his power supply
under the international warranty with no issues)

Not sure if I would bother with anthing other then macs and thinkpads these
days (again, note that thinkpads, not other lenvos, specifically only t and x
models)

> 
> ~baum
> 
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