OT: Help with simple Linux maintenance

[Gal Goldschmidt]

Hi Oleg,

We tried to get a direct connection without a dialer, when we 
opened the account for her.
Netvision although a few months after the merge with Barak, refused to give a 
"Barak" account with no dialer.
I have a "Barak" account, no dialer, but they are not giving it any more ( the 
last time I checked)
From time to time I get blocked, especially if I switch the hardware connected 
to the modem. Then I suppose to be automatically redirected  to some portal to 
give my user and password. The last time It happened, I did not get redirected 
and I had to call the support team to find out what is going on.
Only after we threaten to disconnect, we got a call form a Linux support guy, 
he gave me the "portal" direct URL.
To all "Barak" DHCP cable users, if you get a real IP and you can ping your 
gateway, but nothing else, use this URL:
https://212.150.75.203:38181/barakportal/

I guess I can buy a router, configure it and sent it to her, the problem is 
who will connect the right cables in the right place.

Gal 

On Tuesday 16 June 2009 00:40:47 Oleg Goldshmidt wrote:
> >> She has a Linux laptop fully functional with Kbuntu 9.04.  It is
> >> connected via Ethernet to a cable modem.  The cable modem is
> >> working and the computer receives a cable IP .
> >>
> >> She has a Netvision account and the connect script was tested with
> >> a cable modem at my place and it worked.  The script also worked
> >> when every command is cut, paste and executed in a root shell.
> >> But, running the script with sudo yield nothing.
>
> Gal,
>
> Maybe a much simpler solution for your friend will be to call the
> provider and tell them she is not interested in dialing them and wants
> a direct DHCP connection. No scripts, dialers, setup (well, DHCP), or
> anything like that, at no extra cost? I don't think I have ever used a
> dialer with broadband (i.e., from the moment I moved from dial-up to
> ADSL and then to cable), and if my memory betrays me and I did in the
> beginning, certainly not in many, many years. Frankly, I didn't even
> think dialers existed any more as a mainstream feature...
>
> IIRC, when I tried to re-hook with Netvision a couple of years ago
> they were in the process of merging with Barak, and told me that since
> they were merging the infrastructures if I wanted direct DHCP I had to
> get a Barak account. Now the two are the same company, right?
>
> > and Netvision are thieves who want our money, not our business. They
> > deserve neither.
>
> That may be true, and certainly they (well, Barak) want our business
> because of the money we pay, can't fault that, can we?... FWIW,
> Netvision have always (since 1996 for me) provided decent Linux
> support (not that I used it heavily), including dial scripts that I
> was offered but never used, etc.
>
> The trick is to call them and tell them on the phone that you have
> Linux, and you want to talk to someone knowledgeable. This always
> worked for me in the past, i.e., I was called back by someone
> reasonably proficient. Though I am still a Barak customer I don't call
> tech support much (well, DHCP just works), so I don't know if that
> changed after the merger.


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