Playing TAU lectures from videos.tau.ac.il

[Ariel Biener]

> Actually, my comment was occasioned not by their responsiveness (about
> which I know nothing), but by the smug confidence and defensive counter
> attack with which he explains away complaints. "Populistic" was a real
> gem.
>    

Yes, it was, wasn't it. And indeed the "state comptroller" lecture
was nothing but a populistic stunt.

Now to the subject at hand. First of all, I answered Micha
in private, since I have some local patriotism in me, and thus
I will not argue with TAU staff on the list.

As for my "smug confidence", and "hot baloon", and "talking out
of my .... (replace with whatever you wish)", you can believe
whatever you want.

I've been at TAU for 15 years, and I know exactly what we can
or cannot do. We take every helpdesk call seriously. We can't always
fix stuff, due to various reasons, and not all of them are technical.

We are doing all we can, as far as our budget allows us to, in order to
make our content and services available to all, regardless of their
platform, be it Windows, Unix or Mac. Some of our services are provided
based on outside software (like Virtual TAU for example). Services provided
by code we write are always portable, since they are designed from the 
ground
up to be so.

As for what was said, if someone doesn't check if things change, he wont
know that they did. Being stuck in your own perceptions doesn't really 
allow one
to grow.

I never said we didn't have problems in the past. And we still have 
problems even
now, and even more faults. But we are committed to providing a good 
service, and
our aim is true.

-- Ariel
  --
  Ariel Biener
  e-mail: ariel at post.tau.ac.il
  PGP: http://www.tau.ac.il/~ariel/pgp.html