a good customers/ticketing solution?

a good customers/ticketing solution?

Amos Shapira amos.shapira at gmail.com
Fri Mar 5 12:57:05 IST 2010


On 5 March 2010 18:55, Noam Rathaus <noamr at beyondsecurity.com> wrote:
> Hi Hetz,
>
> A few of our customers use:
> http://bestpractical.com/rt/

RT would have been my recommendation for a ticketing system except
that I have no idea whether it supports Hebrew or can issue invoices,
can it?

One advantage I see for RT over, e.g., Bugzilla, is that it can manage
multiple customers on the same system and still completely segregate
them from each other.

--Amos



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