How many times can an internet connection interruption occur and still be considered acceptable?

[Guy Gold]

On Mon, Apr 1, 2013 at 3:12 PM, Dotan Cohen <dotancohen at gmail.com> wrote:

>
>
> Yesterday I called Bezeq Beineumi about the issue, as I've been told
> by both companies that when the modem's DSL light is lit that the
> problem is with the ISP. The woman who answered (Galit) informed me
> that she shows 4 disconnects that day (this was at about 14:00) and
> that 4 disconnects in a day is considered valid (תקין). Is this really
> considered valid in the industry? Have things really gotten this bad
> for consumers?
>
> This may be a far cry, - Is there anything written in the contract you've
signed with your providers which defines what is "acceptable" or not ?
An opinion about what's acceptable or not will vary on who you're asking.

If you want to simplify the chain of problems, you can have just one device
connected to the Modem, if I recall correctly, it will lease one IP address
to the connected device (PC/ laptop). If drops still occur, then it is
certainly not the router who is to blame, or any other segment on your LAN.



-- 
Guy Gold
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