[OT] Troubleshooting Bezeq Int'l problems
E.S. Rosenberg
esr+linux-il at g.jct.ac.il
Sun Jan 27 12:24:02 IST 2013
I know for a fact that NV use fortigate (at least last I noticed it about a
month ago) and you can request it to be disabled/disabled selectively for
services.
On the errorpages depending on how much effort they stuck in them you may
be able to determine the vendor by looking at the source.
Regards,
Eliyahu - אליהו
2013/1/27 Roman Ovseitsev <romovs at gmail.com>
> I had the same problem on Netvision a couple of months ago - files seemed
> to miss a few kB after what appeared to be a successful download according
> to firefox. Didn't encountered any error pages though. This happened a lot
> with Eclipse tar.gz from different mirrors and some other smaller archives.
>
> On Sun, Jan 27, 2013 at 8:59 AM, David Suna <david at davidsconsultants.com>wrote:
>
>> This is not directly related to Linux but the problem is also occurring
>> on my Linux machines. Since people here seem to be very knowledgeable
>> about how to diagnose and document problems with ISPs I am turning to your
>> collective wisdom for some help.
>>
>> We have been using Bezeq Int'l as our ISP for years (ever since Actcom
>> was bought out). For the most part we have been satisfied even if the
>> Linux support in the early years was not the best. We are now connected
>> with a 20Mb DSL connection. Recently I have noticed a problem with
>> downloading certain zip file that the zip files end up truncated. I.e.
>> rather than downloading a zip file of 1.2 MB the download completes
>> "successfully" but the zip file will only be 800 KB and is obviously not
>> usable. This does not happen on all zip files and it does not seem to be
>> connected to a particular size of zip file (i.e. larger zip files will work
>> sometimes). I have not been able to pin point a particular characteristic
>> of the zip file that causes it to fail. Windows XP, Windows 7 and Ubuntu
>> all encounter the same problem. However, if I connect my laptop via my
>> phone's 3G network I am able to download the zip file without a problem.
>>
>> A second symptom that has come up recently is that when I have clicked on
>> some links, instead of going to the requested site I am shown an error page
>> from Bezeq Int'l saying that this site is dangerous and I cannot go there.
>> If I hit the back button and try again I am able to get to the site without
>> a problem.
>>
>> Putting these two items together I have come to the theory that Bezeq
>> Int'l has updated their firewalls / anti virus software which is somehow
>> causing both of these issues.
>>
>> Has anyone else using Bezeq Int'l encountered similar problems? Other
>> than just calling and complaining are there any tools that I can use to
>> further trouble shoot the problem? If the support people say it is not
>> their problem I would like to have as much support as possible to force
>> them to deal with the issue.
>>
>> Thanks,
>>
>> --
>> David Sunadavid at davidsconsultants.com
>>
>>
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>
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