SLA nine ninths (was: Re: Cloud Backup)

[Omer Zak]

IMO, the quote does not promise a nine nines assurance.
It only says that Amazon Glacier WAS DESIGNED to provide this kind of
assurance.

On Fri, 2013-05-17 at 11:04 +0300, Shachar Shemesh wrote:
> On 17/05/13 10:13, Ghiora Drori wrote:
> 
> > 
> > As to reliability: (This is effectively a contract):
> > 
> No, it isn't (see below).
> > https://aws.amazon.com/glacier/#highlights
> > Quote: "Amazon Glacier is designed to provide average annual
> > durability of 99.999999999% " 
> > 
> > If this is not good enough for you too bad.
> > 
> > 
> When you see someone, anyone, saying such a thing, run. As fast and as
> far as you can.
> 
> This level of assurance is called "nine nines"(henceforth 9*9). It
> amounts to one thousandth of a second of downtime a year. Amazon is
> talking out of their asses in offering it.
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