Request-for-Comments: The "How to Get Help Online (2013)" Document

[Shlomi Fish]

Hi Steve,

On Thu, Oct 31, 2013 at 3:51 PM, Steve Litt <slitt at troubleshooters.com>wrote:

> On Thu, 31 Oct 2013 15:17:21 +0200
> Shlomi Fish <shlomif at gmail.com> wrote:
>
> > Hi all,
> >
> > I have written a document titled “How to Get Help Online (2013)” and
> > one can read it here:
> >
> >
> http://www.shlomifish.org/philosophy/computers/how-to-get-help-online/2013.html
> >
> > (It is still not linked from the rest of the site).
> >
> > This document grew out of me concluding that it is highly possible
> > many inexperienced users do not know how and where to effectively get
> > help online with their problems. As a result, I wrote this document
> > to distill my knowledge
> > and experience.
> >
> > I am aware of this document -
> > http://www.catb.org/~esr/faqs/smart-questions.html - it is written
> > well and is
> > a commendable effort, but mine serves a somewhat different purpose (=
> > explaining
> > where to look for information instead of how to effectively do it
> > yourself) and
> > I link to “How to ask Questions the Smart Way” in my newer document.
> >
> > Any comments would be appreciated.
>
> One thing missing in http://www.catb.org/~esr/faqs/smart-questions.html
> is an exhortation to clearly post the solution, when you finally find
> it, with <SOLVED> appended to the subject, so that those who follow you
> can get the answer easier than you did.
>

Well, there is this there -
http://www.catb.org/~esr/faqs/smart-questions.html#followup - what do you
find lacking in that section?


>
> Another thing: Eric and Rick refused to include the Steve Litt Patented
> Guaranteed Method for Getting Answers. You may or may not want to put
> it in your document.
>


Heh. Can you share the details? ;-)

Regards,

-- Shlomi Fish


-- 
------------------------------------------
Shlomi Fish http://www.shlomifish.org/

Electrical Engineering studies. In the Technion. Been there. Done that.
Forgot a lot. Remember too much.

Please reply to list if it's a mailing list post - http://shlom.in/reply .
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