Feedback about HOT as an isp

[E.S. Rosenberg]

Veering even further off-topic (sorry)

The whole phone-over the internet thing is fairly risky business when
you think about it, Bezeq (or for that matter most line providers in
most countries) has to by law keep it's lines as available as
possible, it provides enough electricity on your phone line to run a
phone so that you can (in theory) call emergency services at all
times, the moment your phone depends on a VoIP box you switch from a
9999 infrastructure to a 90 (and that's optimistic) infrastructure in
which outage in general is not as frowned upon.

During the storm last month a huge amount of calls came in to
emergency services for people who had not been reachable for more then
24 hours because they had HOT or other VoIP services.

For cellular I found HOT to be okay, as ISP/infrastructure I never tried them.

Regards,
Eliyahu - אליהו

2014/1/5 Mord Behar <mordbe0 at gmail.com>:
>
>
>
> On Sun, Jan 5, 2014 at 6:40 PM, geoffrey mendelson
> <geoffreymendelson at gmail.com> wrote:
>>
>> On 1/5/2014 6:01 PM, Michael Ben-Nes wrote:
>>>
>>> Hi,
>>>
>>> Seems like I need to replace my unstable ADSL line :(
>>>
>>> Can any one tip me how good is the Hot cables 100mb service?
>>> stability\speed
>>
>>
>> I forgot to mention that HOT is both an infrastructure provider AND an
>> ISP. You can get one or the other, or both.
>>
>> The fine print on the 100 NIS a month deal advertised in Friday's Yediot
>> was 100megabit download internet, a telephone and cable TV, but it DID NOT
>> INLCUDE THE ISP fees.
>
>
> Also remember that HOT uses co-ax cable and not DSL lines, so they really
> can't give you any kind of assurances as to upload/download speed. It
> depends on how man people in your area are connected to the cable and how
> much they are using the internet at any given time.
> Plus, they are plain annoying that borders on the illegal. A year ago I was
> shopping around for internet access and contacted them. After hearing their
> spiel I told them I was not interested (they were asking more than
> Bezeq/Bezeq Benleumi and were providing less). They then proceeded to call
> me back repeatedly, about once every three days for two weeks. This was
> despite my increasingly insistent and vehement requests for them to stop.
> Eventually I was able to talk to a "supervisor" and threatened them with a
> police complaint that they did not adhere to the new laws for protecting the
> customer.
> I've heard stories from friends and relatives who use HOT and are very
> unsatisfied. Mostly they are not satisfied with the phone service. The line
> is worse than some mobile connections.
>
>
>>
>>
>>
>> Geoff.
>>
>> --
>> Geoffrey S. Mendelson 4X1GM/N3OWJ
>> Jerusalem Israel.
>>
>>
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>
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