SparkSupport's Dedicated Linux/Windows Server Support - 24/7 * 365 days

SparkSupport's Dedicated Linux/Windows Server Support - 24/7 * 365 days

Subhish N subhish at sparksupport.com
Fri Jul 18 14:13:58 IDT 2014


*SparkSupport's Dedicated Linux/Windows Server Support*

Hi,
Are you looking for a linux/windows/cloud server engineer,if so our*
Dedicated Personal Plan *would be your right choice !

SparkSupport provides a complete range of professional services to help you
get and keep your Linux server systems up and running. With a world-class
cadre of Linux consultants and engineers, more than 5 years experience in
designing, implementing and maintaining Linux, and with strong ties to the
Linux open Source development community , SparkSupport has been clearly
recognized as the Linux Remote server maintenance leader.

Key features of *Dedicated Personal Plan* :

    The staff who work on your support are dedicated to you and operate as
your staff except they are situated in another office. That means they
become very familiar with your way of working, your support policies and
the way your servers are set up.
    You can choose between 8x7, 16x7 or 24x7 cover
    Upgrade when you need to. That means going from 8x7 to 16x7 or from
16x7  to 24x7. You can also have multiple staff on the busier shifts
    Handling of both Support board as well as Live Chat by the same person
/ team depending on the traffic on both
    Support for unlimited customer issues every month
    30 minutes first response guarantee with 4 hours resolution time
    24x7 Server monitoring with a detailed monthly status report
    Daily day end / shift end reports to your team
    Direct communication with your DC over phone or email for server issues
if needed
    Direct communication with you or your team over Instant Messenger
    Weekly / Fortnightly conferences with the project manager / operations
head for performance analysis
    Monthly QA activities followed by training sessions / certifications
for continuous improvement in processes and services


If you are just looking for a one time server setup,or configuration
also,SparkSupport engineers are ready for hire !

If you are interested,please mail me at subhish at sparksupport.com, or skype
me at spark.subhish to discuss our offers and rates !

Thanks,



Warm Regards,  Subhish N
Business Development Executive
 subhish at sparksupport.com


*Email :  subhish at sparksupport.com <subhish at sparksupport.com>   |   Skype
:  spark.subhishIndia Phone: +91-9567091666 | US Phone : +14086001449*
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delete this mail & notify us immediately at info at sparksupport.com
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