[RBS] Who do we complain to?

[Avraham Elkind]

I am pained to hear this.  This is highly unusual.
When you call their dispatcher, ask for the cell number of the owner
(baalim).
If you have a problem with any particular driver, simply record the car #
and/or license number and/or the name of the driver and the time of the
incident and then report these details to the station owner.  I am sure that
he will correct the situation in a jiffy, and the driver will probably lose
his job.
Best regards,
Shabat Shalom
Avraham Elkind



On Fri, Mar 25, 2011 at 1:58 PM, A. <spitkyng at gmail.com> wrote:

> Sharet taxi service has always been exceptional and reliable in RBS. We
> have been taking cabs for years over here and had seen many problems with
> other companies such as shorting us the change or throwing the change into
> the back of the car...
>
> Recently, we have been having many issues with their service and we have
> tried to call and complain several times but nothing has been done. One
> driver smoked in the car when my spouse was inside feeling sick and asked
> that he put out the cigarette. The driver said, "it's my car and I can do
> what I want" and continued smoking. I have gone with small children in the
> car and had a driver that cursed and drove recklessly and even threw
> something out of his window at another driver who he had stopped in the
> middle of the road. I have had a few who yelled at me and my children if we
> were not going fast enough, and even pulled out so fast when we got out of
> the car, missing my children by very little.
>
> Today, a driver in a new Mercedes took the hanging clothing fresh from the
> cleaners and threw it all out on the sidewalk because he said it was getting
> his new car wet. It was raining outside and he just emptied everything we
> put in and threw it to the side of the road and drove off.
>
> Is there anyone we can reach about these matters other than the guy who
> answers the phone?
>
> I have been avoiding taking cabs and it's silly if there anyone that can
> help us.
>
> S. Adler
>
>
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