Playing TAU lectures from videos.tau.ac.il
Micha Feigin
michf at post.tau.ac.il
Sat Jul 31 20:08:06 IDT 2010
On Sat, 31 Jul 2010 19:58:24 +0300
Micha Feigin <michf at post.tau.ac.il> wrote:
> On Fri, 30 Jul 2010 14:57:58 +0300
> Stan Goodman <stan.goodman at hashkedim.com> wrote:
>
> > At 13:41:19 on Friday Friday 30 July 2010, Micha Feigin
> > <michf at post.tau.ac.il> wrote:
> > > On Mon, 26 Jul 2010 20:46:08 +0300
> > > Ariel Biener <ariel at post.tau.ac.il> wrote:
> > >
> > > [...]
> > >
> > > > I do not like prejudice. The only way to fix TAU issues is via the
> > > > help desk. Trust me,
> > > > we're not your usual Joe ISP. We are a strong Unix/Linux shop, and
> > > > most of our
> > > > applications, especially web apps, are based on open source.
> > >
> > > Actually most of your student related sites are IE only and I've seen
> > > no interest what so ever to try and change that.
> > >
> > > As a teacher in TAU I have a constant issue working around TAU website
> > > limitations.
> > >
> > > Virtual tau is one notorious subject (I'm not uploading exercises for
> > > my students to virtual due to that reason)
> > >
> > > Seker Horaa has also been horrible last time I checked (I haven't
> > > bothered for a long time since I got fed up with the constant response:
> > > use IE, so I just didn't use in instead)
> > >
> > > The only answer I have ever managed to get from the help desk is use
> > > IE, so I personally stopped trying, and it sounds like accessing this
> > > list for help is probably the only means to get an answer at the
> > > moment, unless you can prove otherwise. The glove I believe is with you
> > > at the moment.
> > >
> > > Prove us wrong ...
> >
> > So you are saying that the "Trust me" is salesman talk? Hot air? Sucked
> > out of his thumb?
> >
>
> >From my experience up to now, yes
>
To be fair:
Anything server related they usually solve rather well.
If it's web related, I've given them solutions in the past (exact FIXED html code)
and they still couldn't solve the problem. They also never seemed to care. I'd
talk to them on the phone and the support would send me looking for windows
machines at the neighbors or whatever to get the work done.
I've stopped bothering, but I doubt that they improved any.
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