012 phone line replacement.

[Stan Goodman]

On Monday 22 August 2011 13:53:16 geoffrey mendelson wrote:
> I was called up and offered a package from 012 to replace my phone
> line. Currently I have an aDSL line from BEZEQ (NGN) and a package
> deal from 012 where I pay them for the combination of the aDSL
> portion of the line and the ISP service.
> 
> I have my own router because I set up my network myself and use
> different settings such as IP address, etc. It's also because I have
> a cable modem and a second internet connection. The cable modem was
> down once when I needed it and I got the aDSL line as a backup.
> 
> The two networks are "blended" so that everyone exists on the same
> connection and I can control which device connects via which network
> by setting a default route in the dhcp server.
> 
> The package replaced my modem with a "superbox" which is an aDSL
> modem, router, VoIP box, wifi access point and DECT phone base
> station. So far, so good. You can log on to the router side of the
> box and make all the changes I need to have it function with my
> network.
> 
> The reason for doing it is cost. It replaces my BEZEQ land line with
> a VoIP line from 012 with the same number. The only change is that
> you always need to dial area codes. :-(
> 
> The price was much cheaper. They even offered to pay my BEZEQ bill
> (25 NIS a month for the "bare" aDSL line) for 2 months, give me 30
> minutes of international calls a month free for a year and so on.
> 
> The problem is that they reload the settings of the superbox every 24
> hours. So all the settings that I made disappear. Instead of fitting
> nicely in my network, it would crash it.
> 
> The tech was very nice about it, and apologized for wasting my time.
> He told me that they do something different to accomodate people with
> more advanced networks, but they are always businesses, and it
> requires special permission, a different box, and a router.
> 
> Geoff.

Is tbere a checkbox somewhere in the settings of your "superbox" that 
allows you to permit or forbid provider provisioning? That exists in 
VoIP adaptors, and I used it the first time my VoIP provider monkeyed 
with my settings. If there isn't such a choice, I think you should 
inform them that you want the right to configure your system yourself, 
failing which you will terminate the connection when you can do so 
without penalty.

My NGN router/modem that I got from Bezeq had "special" settings that 
Dlink sets only for the ones they sell to BEZEQ, that aren't   
comfortable with my network; I changed them, and fortunately BEZEQ 
doesn't care. Personally, the behavior of your new ISP would be a deal 
breaker for me, I don't want people I don't know screwing around with my 
equipment. 

-- 
Stan Goodman
Qiryat Tiv'on
Israel