[YBA] Lenovo z580 BIOS setup horror story
Jonathan Ben Avraham
yba at tkos.co.il
Tue Sep 25 11:13:51 IST 2012
On Tue, 25 Sep 2012, Baruch Siach wrote:
> Date: Tue, 25 Sep 2012 08:50:28 +0200
> From: Baruch Siach <baruch at tkos.co.il>
> To: Jonathan Ben Avraham <yba at tkos.co.il>
> Cc: ILUG <linux-il at cs.huji.ac.il>
> Subject: Re: [YBA] Lenovo z580 BIOS setup horror story
>
> Hi Yonatan,
>
> On Tue, Sep 25, 2012 at 06:40:53AM +0200, Jonathan Ben Avraham wrote:
>> I was not able to get any version of Debian to install on this
>> laptop,
>
> Not even (kernel v3.2 based) Debian Wheezy (testing)?
Hi Baruch,
The Wheezy netinstall CD from this last August did not identify the
Z580 network card.
- yba
>
>> so I ended up installing Mint, using a 240GB SSD instead of
>> the original HD. It boots in less than ten seconds.
>
> What kernel version does your Mint installation uses?
>
> baruch
>
>> On Tue, 28 Aug 2012, sara fink wrote:
>>
>>> Date: Tue, 28 Aug 2012 13:58:33 +0300
>>> From: sara fink <sara.fink at gmail.com>
>>> To: Jonathan Ben Avraham <yba at tkos.co.il>
>>> Cc: Diego Iastrubni <elcuco at kde.org>, linux-il at cs.huji.ac.il
>>> Subject: Re: [YBA] Lenovo z580 BIOS setup horror story
>>>
>>> About CPM, I didn't have so good experience with them. I have a fujitsu siemens. when it was in warranty, it was several times at CPM. One time they were supposed to replace the screen and they didn't, even although in the report they
>>> claimed they changed it. I complained about to the service abroad.
>>>
>>> I hope that they will take care of your laptop. Next time, I strongly suggest to make a list of hardware + serial numbers. Lenovo doesn't have other service except CPM? It's quite surprising. Asus has service at IBM labs. at least
>>> this is the agreement between bug (who imports asus) and ibm.
>>>
>>> On Tue, Aug 28, 2012 at 11:24 AM, Jonathan Ben Avraham <yba at tkos.co.il> wrote:
>>> Hi Diego, et, al.
>>> I called the local Lenovo service. The contact info on
>>>
>>> http://www.lenovo.com/contact/xe/en/index_il.html
>>>
>>> Indicates that +972-3-531-3900 is the telephone number for Lenovo warranty and repair service. However, at that number there is only a voice recording that the telephone number was changed to *6557 or 03-914-2800.
>>>
>>> So I called 03-914-2800 and received *another* number: 1-809-258990. At that number a recorded female voice speaking Hebrew with a very heavy French accent instructed me which button to press. I pressed "1" and spoke with
>>> Ahmed in heavily Arabic accented Hebrew who patiently listened to my complaint and wrote down the details and asked me to wait a minute while he called someone. After a minute Ahmed returned and asked me to verify his
>>> summary of my complaint. He then gave me a service ticket number and asked me to send the laptop to "CBM" at Menachem Begin 37, Tel Aviv. After some searching and thinking I realized that this "CPM",
>>> http://www.cpm-israel.com/. Most importantly, Ahmed gave me the telephone number of CPM, 03-718-3700, which I could not otherwise find any listing for, especially not on their web site.
>>>
>>> I called CPM, who told us to deliver the laptop to Fedex at Givat Shaul in Jerusalem. We sent the laptop to Fedex at Givat Shaul in Jerusalem and they refused to accept it. We called CPM to tell them that Fedex told us that
>>> they have not been working with CPM for the past six months. CPM called Fedex and then asked us to send the laptop back to Fedex Givat Shaul. Fedex accepted the laptop late Sunday and is now in the process of transporting
>>> it to Tel Aviv.
>>>
>>> I will update you as soon as we receive confirmation from CPM that the laptop arrived.
>>>
>>> I visited Machsanei Hashmal and explained the problem to them, emphasized that I had no complaint against them and that for Windows users the model would probably be just fine but warned them not to sell the Z580 to anyone
>>> who looks nerdy.
>>> Regards,
>>>
>>> - yba
>>>
>>>
>>>
>>> On Mon, 27 Aug 2012, Diego Iastrubni wrote:
>>>
>>> Date: Mon, 27 Aug 2012 21:18:22 +0300
>>> From: Diego Iastrubni <elcuco at kde.org>
>>> To: linux-il at cs.huji.ac.il
>>> Subject: Re: [YBA] Lenovo z580 BISO setup horror story
>>>
>>> On יום ראשון, 19 באוגוסט 2012 22:37:24 Jonathan Ben Avraham wrote:
>>> Dear Colleagues,
>>> I recently purchased a Lenovo Z580 Ideapad from Macsanei Hashmal.
>>>
>>> I replaced the 750GB HD with a 240GB SSD and installed Squeeze. The
>>> installation succeeded but I was unable to log out - had to hold power
>>> button to force off.
>>>
>>> Same story with Wheezy.
>>>
>>> Installed Ubuntu 12.04. Seemed to work fine but I am too old to deal wuth
>>> Unity, so I installed Mint Xfce.
>>>
>>> After installing Mint I am not able to get into the BIOS setup menu no
>>> matter what I press, either the main power key or the "recovery" key,
>>> whether F2 or F12, I always get to a limited boot menu that is not
>>> editable.
>>>
>>> If I connect an ethernet cable, it tries to PXE, then TFTP boot until I
>>> press escape - not so secure.
>>>
>>> Can't find the CMOS battery if there is one and can't find service
>>> documentation that would tell me where it is.
>>>
>>> Re-installed the original 750GB HD and booted into Windows 7 Home Edition.
>>> Downloaded new BIOS from support.lenovo.com but it wont install.
>>>
>>>
>>> ... and? Is it working now? What have you done?
>>>
>>> I assume this list is full os Lenovo users, and a FAIL is very important to hear.
>
>
>
--
EE 77 7F 30 4A 64 2E C5 83 5F E7 49 A6 82 29 BA ~. .~ Tk Open Systems
=}------------------------------------------------ooO--U--Ooo------------{=
- yba at tkos.co.il - tel: +972.2.679.5364, http://www.tkos.co.il -
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