[YBA] Lenovo z580 BIOS setup horror story

[YBA] Lenovo z580 BIOS setup horror story

sara fink sara.fink at gmail.com
Tue Sep 25 14:37:12 IST 2012


Which network card you have? Chipset?

On Tue, Sep 25, 2012 at 11:13 AM, Jonathan Ben Avraham <yba at tkos.co.il>wrote:

> On Tue, 25 Sep 2012, Baruch Siach wrote:
>
>  Date: Tue, 25 Sep 2012 08:50:28 +0200
>> From: Baruch Siach <baruch at tkos.co.il>
>>
>> To: Jonathan Ben Avraham <yba at tkos.co.il>
>> Cc: ILUG <linux-il at cs.huji.ac.il>
>>
>> Subject: Re: [YBA] Lenovo z580 BIOS setup horror story
>>
>> Hi Yonatan,
>>
>> On Tue, Sep 25, 2012 at 06:40:53AM +0200, Jonathan Ben Avraham wrote:
>>
>>> I was not able to get any version of Debian to install on this
>>> laptop,
>>>
>>
>> Not even (kernel v3.2 based) Debian Wheezy (testing)?
>>
>
>
> Hi Baruch,
> The Wheezy netinstall CD from this last August did not identify the Z580
> network card.
>
>  - yba
>
>
>
>
>>  so I ended up installing Mint, using a 240GB SSD instead of
>>> the original HD. It boots in less than ten seconds.
>>>
>>
>> What kernel version does your Mint installation uses?
>>
>> baruch
>>
>>  On Tue, 28 Aug 2012, sara fink wrote:
>>>
>>>  Date: Tue, 28 Aug 2012 13:58:33 +0300
>>>> From: sara fink <sara.fink at gmail.com>
>>>> To: Jonathan Ben Avraham <yba at tkos.co.il>
>>>> Cc: Diego Iastrubni <elcuco at kde.org>, linux-il at cs.huji.ac.il
>>>> Subject: Re: [YBA] Lenovo z580 BIOS setup horror story
>>>>
>>>> About CPM, I didn't have so good experience with them. I have a fujitsu
>>>> siemens. when it was in warranty, it was several times at CPM. One time
>>>> they were supposed to replace the screen and they didn't, even although in
>>>> the report they
>>>> claimed they changed it. I complained about to the service abroad.
>>>>
>>>> I hope that they will take care of your laptop. Next time, I strongly
>>>> suggest to make a list of hardware + serial numbers. Lenovo  doesn't have
>>>> other service except CPM? It's quite surprising. Asus has service at IBM
>>>> labs. at least
>>>> this is the agreement between bug (who imports asus) and ibm.
>>>>
>>>> On Tue, Aug 28, 2012 at 11:24 AM, Jonathan Ben Avraham <yba at tkos.co.il>
>>>> wrote:
>>>>      Hi Diego, et, al.
>>>>      I called the local Lenovo service. The contact info on
>>>>
>>>>      http://www.lenovo.com/contact/**xe/en/index_il.html<http://www.lenovo.com/contact/xe/en/index_il.html>
>>>>
>>>>      Indicates that +972-3-531-3900 is the telephone number for Lenovo
>>>> warranty and repair service. However, at that number there is only a voice
>>>> recording that the telephone number was changed to *6557 or 03-914-2800.
>>>>
>>>>      So I called 03-914-2800 and received *another* number:
>>>> 1-809-258990. At that number a recorded female voice speaking Hebrew with a
>>>> very heavy French accent instructed me which button to press. I pressed "1"
>>>> and spoke with
>>>>      Ahmed in heavily Arabic accented Hebrew who patiently listened to
>>>> my complaint and wrote down the details and asked me to wait a minute while
>>>> he called someone. After a minute Ahmed returned and asked me to verify his
>>>>      summary of my complaint. He then gave me a service ticket number
>>>> and asked me to send the laptop to "CBM" at Menachem Begin 37, Tel Aviv.
>>>> After some searching and thinking I realized that this "CPM",
>>>>      http://www.cpm-israel.com/. Most importantly, Ahmed gave me the
>>>> telephone number of CPM, 03-718-3700, which I could not otherwise find any
>>>> listing for, especially not on their web site.
>>>>
>>>>      I called CPM, who told us to deliver the laptop to Fedex at Givat
>>>> Shaul in Jerusalem. We sent the laptop to Fedex at Givat Shaul in Jerusalem
>>>> and they refused to accept it. We called CPM to tell them that Fedex told
>>>> us that
>>>>      they have not been working with CPM for the past six months. CPM
>>>> called Fedex and then asked us to send the laptop back to Fedex Givat
>>>> Shaul. Fedex accepted the laptop late Sunday and is now in the process of
>>>> transporting
>>>>      it to Tel Aviv.
>>>>
>>>>      I will update you as soon as we receive confirmation from CPM that
>>>> the laptop arrived.
>>>>
>>>>      I visited Machsanei Hashmal and explained the problem to them,
>>>> emphasized that I had no complaint against them and that for Windows users
>>>> the model would probably be just fine but warned them not to sell the Z580
>>>> to anyone
>>>>      who looks nerdy.
>>>>      Regards,
>>>>
>>>>       - yba
>>>>
>>>>
>>>>
>>>>      On Mon, 27 Aug 2012, Diego Iastrubni wrote:
>>>>
>>>>            Date: Mon, 27 Aug 2012 21:18:22 +0300
>>>>            From: Diego Iastrubni <elcuco at kde.org>
>>>>            To: linux-il at cs.huji.ac.il
>>>>            Subject: Re: [YBA] Lenovo z580 BISO setup horror story
>>>>
>>>>            On יום ראשון, 19 באוגוסט 2012 22:37:24 Jonathan Ben Avraham
>>>> wrote:
>>>>                  Dear Colleagues,
>>>>                  I recently purchased a Lenovo Z580 Ideapad from
>>>> Macsanei Hashmal.
>>>>
>>>>                  I replaced the 750GB HD with a 240GB SSD and installed
>>>> Squeeze. The
>>>>                  installation succeeded but I was unable to log out -
>>>> had to hold power
>>>>                  button to force off.
>>>>
>>>>                  Same story with Wheezy.
>>>>
>>>>                  Installed Ubuntu 12.04. Seemed to work fine but I am
>>>> too old to deal wuth
>>>>                  Unity, so I installed Mint Xfce.
>>>>
>>>>                  After installing Mint I am not able to get into the
>>>> BIOS setup menu no
>>>>                  matter what I press, either the main power key or the
>>>> "recovery" key,
>>>>                  whether F2 or F12, I always get to a limited boot menu
>>>> that is not
>>>>                  editable.
>>>>
>>>>                  If I connect an ethernet cable, it tries to PXE, then
>>>> TFTP boot until I
>>>>                  press escape - not so secure.
>>>>
>>>>                  Can't find the CMOS battery if there is one and can't
>>>> find service
>>>>                  documentation that would tell me where it is.
>>>>
>>>>                  Re-installed the original 750GB HD and booted into
>>>> Windows 7 Home Edition.
>>>>                  Downloaded new BIOS from support.lenovo.com but it
>>>> wont install.
>>>>
>>>>
>>>>            ... and? Is it working now? What have you done?
>>>>
>>>>            I assume this list is full os Lenovo users, and a FAIL is
>>>> very important to hear.
>>>>
>>>
>>
>>
>>
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