FYI- their policy is within 24 hours! We left the store at 11 a.m. this morning and they just delivered it at 10:30 p.m.- when my wife called at 5 to ask where the order was, they said it was coming some time tonight. The delivery person said it has only been 11.5 hours- what's the problem. caveat emptor- Avi and Ditza Silverman 999-1175