Bezeq Beinleumi vs. other ISPs

[Omer Zak]

Reminds me of my experience with Bezeq Beinleumi as a former Actcom
customer.
Bezeq Beinleumi assimilated Actcom exactly when my yearly contract with
Actcom ended and needed to be renewed.
Being deaf, I contacted Bezeq Beinleumi by E-mail and asked for details
on their plans and fees - and they didn't answer me.
Eventually I signed up with 012 and reminded Bezeq Beinleumi to close my
account there.  I asked them - "if possible" - to put auto-forward for
my E-mail to my new E-mail address, which they did not do :-(

Fortunately my domain was (and is) hosted by a separate Web hosting
company, and I was in middle of switching all my acquaintances from my
Actcom E-mail address to my own domain's E-mail address.

The morale of this story:
Never use the same entity for your basic Internet connectivity, publicly
available E-mail address, domain registration and Web hosting.

                                                  --- Omer


On Fri, 2009-02-13 at 10:08 +0200, Saba Moshe wrote:
> I have the opposite experience.
> 
> Being an Actcom customer for many years I was "absorbed"  by Bezeq
> Benleumi. Last year when Imy contract was going to end I wanted to
> negotiate a new one, I was on hold for 25 minutes! Also they never
> agreed to help me with my router without paying them an additional
> fee.
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